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Terms of Use

These Terms of Use (“Terms”) govern access to and use of the ALPHi website and any publicly accessible services or content provided by ALPHi Group Ltd (“ALPHi”, “we”, “us”, or “our”).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use the website.

Last Updated

9 February 2026

1. Organisation Details

Legal entity: ALPHi Group Ltd

Registered address: Studio WP2, TOCS, Butts Hill, Frome, UK, BA11 1HR

Company number: 16944977

2. Scope of These Terms

These Terms apply to:

  • Visitors to the ALPHi website.
  • Use of publicly available content and materials.
  • Access to login-protected areas of the website.

Separate contractual terms (including Master Services Agreements, Data Processing Agreements, or platform-specific terms) apply to customers using ALPHi’s services and platforms. In the event of a conflict, contractual terms take precedence.

3. Website Use

You agree to use the website:

  • Lawfully and in accordance with applicable regulations.
  • In a manner that does not disrupt, damage, or impair website availability or security.
  • Without attempting unauthorised access to systems, data, or accounts.

You must not:

  • Introduce malicious code or attempt to bypass security controls.
  • Scrape, harvest, or reuse content for commercial purposes without permission.
  • Misrepresent your identity or affiliation.

4. Accounts and Access

Where access to restricted areas is provided:

  • You are responsible for maintaining the confidentiality of your credentials.
  • You must notify ALPHi immediately of any unauthorised access.
  • ALPHi may suspend or revoke access where misuse, security risk, or policy breach is identified.

5. Intellectual Property

All website content, including text, software, code, graphics, logos, and documentation, is owned by or licensed to ALPHi unless otherwise stated.

You may:

  • View and use content for informational and internal business purposes

You may not:

  • Reproduce, modify, distribute, or commercially exploit content without prior written consent

6. Availability and Changes

ALPHi does not guarantee uninterrupted or error-free operation of the website.

We may:

  • Modify, suspend, or withdraw website content or functionality
  • Update these Terms periodically

Material changes will be reflected by an updated “Last Updated” date.

7. Disclaimer

Website content is provided for general informational purposes only.

While ALPHi takes reasonable care to ensure accuracy, we make no warranties or representations regarding:

  • Completeness or accuracy of information.
  • Suitability for a particular purpose.

Use of the website is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law:

  • ALPHi shall not be liable for indirect, incidental, or consequential losses.
  • ALPHi shall not be liable for loss of data, profits, business, or goodwill arising from website use.

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded under law.

9. Third-Party Links

The website may include links to third-party websites or services. ALPHi is not responsible for their content, availability, or data practices. Access to third-party services is at your own risk.

10. Privacy and Cookies

Use of the website is subject to:

These documents explain how personal data is processed and how cookies are used.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these Terms of Use, please contact ALPHi Group Ltd: